Shipping terms

Shipping terms

For products delivered in a country not belonging to the European Union, the total price indicated in the order - and reported in the order confirmation -, including indirect taxes (if applicable) does not include any customs duties and any other sales tax, which the customer undertakes to pay, if due, in addition to the price indicated in the order and in the order confirmation, in accordance with the legal provisions of the country in which the products will be delivered. It will be a customer's responsibility to inquire with the competent bodies of his residence country or the products destination country, in order to obtain information on any duties or taxes applied therein.

Any additional costs, charges, taxes and / or duties that a country may apply to ordered products, for whatever reason, are totally borne by the customer.

Depending on the overall weight of the package and the destination city of the goods, a surcharge will be applied for transport costs. This amount will always be viewable in your virtual cart. It is constantly updated as the contents of the cart vary according to the mentioned parameters. For cash on delivery, possible up to a maximum amount of € 200.00, the price is increased by € 5.00. This kind of payment is possible only for Italian destinations.

For orders over taxable € 500.00 (€ 610.00 including VAT) only on Italian destinations, shipping is free!

D.S.G. SPORT Srls reserves the right to contact the customer by telephone or e-mail for any further information or confirmation.

The processing time is generally from 1 to 10 working days towards Italian destinations and from the moment the payment is received (usually 1-3 days for the goods in the DSG SPORT Srls warehouse; 4-10 days only for the goods in the GIVOVA central warehouse). For deliveries to other countries, you should generally add 4 days more. High processing times happen only in particular periods of high sales volumes (for example: in sports pre-championship periods). For a real-time verification you can contact our Customer Service which is constantly linked to GIVOVA’s central warehouse.

Customers must select the correct delivery countriy or zone while during the purchase procedure.

Customers must choose the "City of Venice and smaller islands" option if they are willing to ship the purchased goods to one of the following municipalities:

04020 Ventovene, 04027 Ponza, 07024 La Maddalena, 07024 Caprera, 07024 Razzoli, 07024 Budelli, 07024 Spargi e Spargiotto, 07026 Tavolare, 07026 Molara, 07046 Asinara, 09014 San Pietro, 30124 Venezia, 57032 Capriaia, 57034 Pianosa, 57037 Elba, 58012 Il Giglio, 71040 Isole Tremiti, 74123 Cheradi, 80073 Capri, 80077 Ischia, 80079 Procida, 90010 Ustica, 91010 Isole Egadi, 91017 Pantelleria, 92010 Isole Pelagie, 98055 Isole Lipari.

In case of doubt concerning the area to which the destination belongs, the customer must contact our Customer Service before placing the order.